LEADERSHIP
How should I handle a difficult leadership situation?
Leadership gets harder when the right answer is not obvious.
You may know what you could do. The harder question is what you should do, what it will signal, and what it will change.
Understand
Explore
Think
A calm space for
important decisions
Decide
See what's really happening
Look at different perspectives
Use a simple framework
Move forward with a clarity
You might be asking...
Real Questions. Real Situations.
Should I confront the issue?
Avoidance has a cost too.
Should I give difficult feedback?
Clarity can be uncomfortable and useful.
Should I let someone go?
Consider the person and the team.
Should I trust my instinct?
Test instinct against evidence.
How do I handle conflict?
Separate the person from the problem.
What will my decision signal?
Leaders create consequences beyond the immediate decision.
A simple way to think about it
Before you act, separate the leadership decision from the pressure around it.
The Situation
What is happening, and what evidence do you have?
The Feeling
What pressure, fear or ego is influencing your response?
The Trade-off
What does each response teach the team?
The Direction
What leadership culture are you trying to create?
